Effective Date: June 25, 2026
Last Updated: June 25, 2026
1. Introduction
LobaNine Studio ("LobaNine Studio," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our websites, applications, merchandise storefronts, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect only the information necessary to operate our Services, process orders, provide support, and maintain security.
Information You Provide
We may collect:
- Full name
- Email address
- Phone number
- Shipping or delivery address
- Information submitted through support requests or contact forms
This information is collected only when voluntarily provided by you.
Automatically Collected Information
At present, LobaNine Studio does not use advertising trackers, behavioral profiling systems, or analytics tools designed to monitor user activity across websites.
Basic technical information may be recorded by our hosting providers and infrastructure systems for security, performance monitoring, fraud prevention, and troubleshooting purposes. Such information may include:
- IP address
- Browser type
- Device information
- Operating system
- Access timestamps
- Error logs
This information is used solely for operational and security purposes.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
Order Fulfillment
- Processing merchandise purchases
- Verifying order details
- Coordinating deliveries
- Supporting Cash on Delivery (COD) transactions
Customer Support
- Responding to inquiries
- Resolving issues
- Providing service updates
Security and Service Integrity
- Detecting fraudulent activity
- Preventing abuse of our Services
- Protecting our systems, users, and infrastructure
Legal Compliance
- Complying with applicable laws and regulations
- Responding to lawful requests from authorities
4. Information Sharing
We do not sell, rent, trade, or monetize personal information.
Information may only be shared in the following circumstances:
Delivery and Logistics Partners
When necessary to fulfill merchandise orders, we may share:
- Name
- Phone number
- Delivery address
with courier and logistics providers responsible for completing delivery.
Service Providers
We may use trusted third-party providers for website hosting, infrastructure management, customer support, payment-related services, or technical operations.
These providers are granted access only to the information necessary to perform their services.
Legal Requirements
We may disclose information when required by law or when reasonably necessary to:
- Comply with legal obligations
- Enforce our policies
- Protect our rights
- Prevent fraud or security threats
- Protect users or the public
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
While we strive to protect all information entrusted to us, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide support services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it may be securely deleted, anonymized, or archived in accordance with applicable laws and operational requirements.
7. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities where legally applicable
Requests may be submitted using the contact information provided below.
We may need to verify your identity before processing certain requests.
8. Children's Privacy
Our Services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to remove it from our systems.
Parents or guardians who believe a child has provided personal information may contact us for assistance.
9. International Users
Our Services may be accessed from various countries and regions.
By using our Services, you understand that your information may be processed, transferred, and stored in locations where our service providers or infrastructure are located, subject to applicable legal requirements.
10. Third-Party Services and Links
Our Services may contain links to third-party websites, applications, products, or services.
We are not responsible for the privacy practices, content, or policies of third-party services. Users should review the privacy policies of those third parties before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, or operational practices.
Any updates will be posted on this page with a revised "Last Updated" date.
Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
LobaNine Studio
Email: lobaninesupport@gmail.com
We will make reasonable efforts to respond to legitimate privacy-related inquiries in a timely manner.
